Shared Services Transformation
Shared Services Transformation
Implementing key technologies to enable better shared services center (SSC) operating models and deliver customer ROI
Definitive Logic can help your Shared Services organization leverage leading commercial cloud technologies to drive transformation for your customers.
Our “Global Standard Model” methodology and proven experience in managing customer expectations across conflicting requirements will empower you to attract and retain customers.
DL wraps customer analytics into every Shared Services Center (SSC) technology solution we deliver, which allows you to effectively manage client relationships and sustain superior customer service.
Financial Management
Financial Reporting
- Standard General Ledger report automation
- A-136 compliant financial statements and footnotes
- Support for reconciliations
Financial Management
Budget and Performance
- Planning & Programming
- Budget Formulation
- Budget Execution
- Spend Plans
- Performance Management
Human Capital
Human Capital Management (HCM) Technology
- Cloud Transformation
Acquisition / Procurement
Contract Lifecycle Analytics
- 1102 Enablement
Real Estate
Integrated Workplace Management Systems (IWMS)
- Enterprise Planning
- Lease Management
Information Technology
Cloud Transformation
- Application Rationalization
- System & Application Modernization
- Enterprise Analytics
Customer Experience (CX)
Shared Services Center (SSC) Customer Analytics
- Usage Tracking
- ROI Justification
Recent Shared Services Center Outcomes
Acquisition – DOI IBC
✓ Designed and deployed Business Enterprise Acquisition Resource (BEAR) providing 120 agencies with contract lifecycle workflow and analytics with full traceability to financials
Financial Management – Treasury ARC
✓ Designed and deployed Global Standard Model (GSM) automating Financial Reporting workflow for 9 agencies
Financial Management – Defense Agencies Initiative (DAI)
✓ Designed and deployed Budget-to-Report (B2R) enabling end-to-end Planning Programming Budgeting & Execution (PPBE) capability for 13 agencies