Shared Services Transformation

Implementing key technologies to enable better shared services center (SSC) operating models and deliver customer ROI

Definitive Logic can help your Shared Services organization leverage leading commercial cloud technologies to drive transformation for your customers.

Our “Global Standard Model” methodology and proven experience in managing customer expectations across conflicting requirements will empower you to attract and retain customers.

DL wraps customer analytics into every Shared Services Center (SSC) technology solution we deliver, which allows you to effectively manage client relationships and sustain superior customer service.

Financial Management

Financial Reporting 

• Standard General Ledger report automation  
• A-136 compliant financial statements and footnotes 
• Support for reconciliations 

Financial Management

Budget and Performance 

• Planning & Programming 
• Budget Formulation  
• Budget Execution 
• Spend Plans  
• Performance Management 

Human Capital

Human Capital Management (HCM) Technology 

• Cloud Transformation 

Acquisition / Procurement

Contract Lifecycle Analytics 

• 1102 Enablement

Real Estate

Integrated Workplace Management Systems (IWMS) 

• Enterprise Planning  
• Lease Management 

Information Technology

Cloud Transformation 

• Application Rationalization
• System & Application Modernization
• Enterprise Analytics

Customer Experience (CX)

Shared Services Center (SSC) Customer Analytics  

• Usage Tracking 
• ROI Justification